Pavan Bakshi, Colonel (Veteran), PMP, RCS Certified Executive Coach has a work experience of 30 years and wide expertise in the domain of Operations, Projects, Supply Chain Management, Business Development and Training.
Pavan is a certified trainer from Army War College, Military College of Telecom Engineering and has been a trainer in the prestigious Indian Military Academy, Dehradun. During his career with the Indian Army that spanned over 20 years, he has been involved in handling various national level crisis interventions.
In corporate life, Pavan has worked in prestigious Indian and multinational organizations – in national and leadership positions. He has been instrumental in the areas of business growth, managing transition, merger and acquisitions and in establishing and managing new business streams.
Pavan is certified to facilitate the LEAD WITHOUT A TITLE (LWT) SYSTEM™ in India, Sri Lanka and Bangladesh.
Pavan has been a Principle Consultant Facilitator and Executive Coach with Neuroleadership Group, India and South Asia. He has facilitated curriculums on coaching conversation skills for leaders/managers, performance leadership programs, building a leadership pipeline and creating coaching cultures in organisations. He has also been certified and conducted “Intensive Coach Trainings” enabling participants to be certified as coaches with “Results Certificate of Coaching Skills” – a certification accredited by ICF.
Pavan is an executive coach and specialises in the field of performance, growth, leadership, crisis, transition and change management .His coaching experience spans from coaching senior executives in leadership positions in multinational companies to large Indian corporate organisations.
He has facilitated trainings in IBM, TAFE, Ericsson, Kodak Life Insurance, ING Life, M & M Finance, Sundaram Finance, Godrej, Mastek, Tata Capital, GAIL, Advisory Board, Citrix India and Singapore, Ranbaxy, EMC, Broadcom, Syntel, Akzo Nobel, HP, Target, British Gas, Cairns India, Sri Lanka Telecom, EMC, Glenmark , Samsung ,Mercer, CBRE, JCB, Baxter, among many other companies.
Pavan has completed his B Tech (Telecom and Electronics), Masters in Strategy and Executive PG from XLRI, Jamshedpur.
With over 17 years of call centre management experience, Heather Arthur is a high-energy, passionate, and hands-on executive at Rogers Communications.
As Director of Business Care, Heather supports a team of over 1200 employees across Canada in the business-to-business sector. With expertise ranging from strategic operational planning, performance coaching and leadership development, Heather inspires her team to consider every problem as an opportunity and loves challenging her team to do the right thing for customers, employees and shareholders.
Heather has proven results in creating a thriving corporate culture rooted in building solid relationships and motivating her team to generate significant bottom-line contributions. Driven by the philosophy to make it happen, Heather uses transformational language and techniques along with her background as a neuro-linguistic programming (NLP) coach to help her team reach their highest potential.
As a Master Facilitator for the Lead Without A Title program, Heather’s ultimate goal is to unlock the boundless creativity within all organizations and too activate the leader that exists in all of us. Heather has guided hundreds of individuals through the Lead without Title program, making it possible for every participant to achieve their highest potential in life and in business.
Heather is very proud to be part of the LWT facility team that is creating a massive ripple effect around the world by helping companies stand out in their industries by leading without a title.
Amit Seth, M.Acc, C.A., CPA – Graduated from the University of Waterloo, Masters of Accountancy program and is a Chartered Accountant.
Amit has been part of the LWT faculty since 2013.
He is a former Business Advisory Group/Tax Manager for PricewaterhouseCoopers LLP, providing services to clients such as Prismz Food Brands, Cineplex, Cara Foods, CNL Hotels and Prime Restaurants.
At 27, Amit left PWC and become one of the youngest Tim Hortons franchisees in the company’s history. Amit has always loved aspects of the Hospitality and Restaurant service industry and has grown up in it. Amit founded Saisethsons Hospitality Group Inc., which owns, operates or consults multi- restaurant locations and is an inspiration, resource person and a mentor for over 400 employees.
Amit has developed in-house training tools and systems with the objective to enhance, measure, and promote positive work cultures and enhanced hospitality. Further, as part of his consulting endeavours Amit is also a continuing lecture of the University of Waterloo, School of Accounting. His course Business Management in North America is taken by over 1100 first year Accounting and Business students at the University.
Winner of the Ontario Hostelry Institute’s Top 30 Under 30 Award. The Top 30 Under 30 Award is an annual recognition program that celebrates the hospitality and foodservice industry’s top 30 young professionals in all sectors. This high profile recognition program celebrates and recognizes future generations of hospitality leaders who are and will make a difference.
Amit has also received an Award of Distinction in 2009 awarded by the Institute of Chartered Accountants of Ontario to recognize the “brightest” young professionals within the Designations. This award is given once every 3 years, and Amit is one of 6 people in the entire province to receive it.